Backup and Verify

Friday, July 16th, 2010

Backup and Verify

The importance of backing up your Datacon system each and every day that your office is open, cannot be stressed enough. You should have a clearly labeled backup media for each day of the week and maintain a strict rotation schedule. Using this method prevents good backups from being overwritten by a unsuccessful or “bad” backup. Don’t take a chance with your data, back up daily and ensure that the process is verified.

Standard Steps

Place backup media in the drive
SELECT “Backup” from Main Menu
SELECT “Start Backup Now” or “Start Backup Later”
If backing up “Later”, be sure to double check that the “A.M.” or “P.M.” is correct!
If backing up “Later”, your screen will not be usable until the (now) scheduled backup is completed.
After the backup is completed, check the results of the last backup verification.

Alpha Micro Servers

• SELECT “Backup” from the Main Menu and review the information on screen.
• “Last backup”, “Last verify” and “Created” should all have the same dates listed.
• If there were any “Hard Errors” or “Soft Errors”, please contact our Customer Support Team for assistance.

Mac Servers

• SELECT “Backup” from the Main Menu and review the information on screen “Last backup”, and the 4 dates down the left side of the screen (referenced as “Started”, “Copying”, “Creating” and “Completed”) should all have the same dates listed.
• If you backup utilizing a CD or DVD, your media should eject on its own upon completion of your backup. If this media is not ejected you can SELECT “Eject backup media” from the Backup screen to retrieve your backup.

All Servers

• Remove your backup from the office and keep offsite until the next good backup is ready to replace it.
• It is a good idea to archive a monthly backup, stored offsite.

A new feature included in the Version 3.6 update is the ability to see the complete history of
your backups. Simply SEARCH at the Main Menu for Backup and SELECT Review Backup
Log. This feature gives you a nice historical overview of your backup history.

New Features!

Friday, July 16th, 2010

Your Software Is Full of New Features!

As your office needs change, so changes your software. Our goal is to help make your day as efficient and easy as possible. Our team members listen to your needs and discuss your ideas with our programming team. Over the past year we have added a number of features to your Datacon Dental Systems software. Below is a brief list. Don’t know if you have a certain feature? Give us a call or email us at support@datacondental.com.

• Send an email to your patient or account holder right out of Datacon-one click gets you to the body of your email!
• Electronic consent forms using a tablet PC- have your patient review and sign the consent form, store it electronically in the patient folder, no need for paper files!
• Treatment Plans in the Operatories-you can select from your list of “Today’s Patients”, and enter right into the charting screen for that patient! The Charting area has been completely reworked and now has drop down menus, status codes, frequently used treatment codes and more! This feature will save you and your staff a lot of time!
• Track your patient’s medical history using your software-this feature can be accessed from your Patient Visit Screen. Two clicks gets you to the Medical History screen where you can add important medical information and mark your note(s) to Alert you to special considerations.
• Templates for entering Chart Notes-this handy feature allows you to simply click on boxes to indicate the most common information you want to record about your patients. You can also set up procedure codes that prompt your staff to important information using these templates too!
• Download patient lists and data to your iPhone, Smart Phone, or Palm-many of our doctors use this feature for evening follow-up phone calls!
• Compare your patient’s periodontal exam results to previous years results-the ability to visually see the changes is a great way to educate your patients!

If you are not taking advantage of at least 6 of the above features, give us a call today to schedule an Internet Training. 1 hour will change the way you use your Datacon Dental Systems software!